FAQ's
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How do I join CityFit Brentford?
Joining CityFit Brentford is easy. Choose from our membership options and sign up online today.
We do not offer peak and off-peak times. Members can use the gym whenever suits them best, visiting as often as they choose.
Signing up is easy and can be done online. Choose your membership option and click “Join Now.” Follow the simple steps to set up your membership. The first month’s payment is taken by debit or credit card, and all future months are paid via direct debit. All payments are made upfront for the upcoming month.
Upon sign-up, you’ll receive two emails. One welcome email contains all the information you need for your first visit, and another confirms your direct debit.
What facilities are at the Gym?
We offer cutting-edge, high-tech equipment for weights, cardio, and functional training. In addition, our supplement corner offers protein shakes and all other necessary supplements before and after your workout.
CityFit Brentford offers showers and hairdryers. Feel free to pop in for a tour.
Does CityFit Brentford have personal trainers?
Yes, we have multiple personal trainers, each with their own fields of expertise and training methods. The gym’s PT board provides profiles and contact details for each trainer.
How do I pay for membership?
You can pay monthly or yearly via direct debit.
How do I get into the gym?
Entry to our gym is via facial recognition technology. Upload a selfie with your membership application and our facial recognition scanner does the rest.
Day passes or guest passes are available for £10 per visit.
When is the gym open?
The gym is open between 6 a.m. and 10 p.m. Monday through Friday and 8 a.m. and 8 p.m. on weekends. We will soon introduce 24/7 access to offer you round-the-clock access to our high-tech gym equipment.
Is there parking on site?
There is plenty of parking on-site, with pay and display parking on weekdays between 8 a.m. and 6 p.m. During these times, we have 12 free parking spaces, denoted by CityFit Gym signs, but if demand is high, we will aim to purchase more.
Red-marked bays are free on weekends and between 6 p.m. and 8 a.m. every weekday.
Is the gym manned?
CityFit Brentford is staffed between 8 a.m. and 8 p.m. Monday through Friday and 10 a.m. and 4 p.m. on weekends. They can help you use the equipment and answer any questions you have.
Does CityFit Brentford have a minimum age requirement?
Yes, you must be at least 16 to join our gym.
Is there a minimum membership term?
CityFit, Brentford, offers a range of different membership types. Some require a commitment, others do not. You can cancel your non-commitment membership at any time without penalty.
Can I pay with cash?
Unfortunately, we are unable to accept cash payments. All initial payments must be made by debit or credit card, and ongoing monthly payments must be made by direct debit.
How much is membership?
We offer a range of membership packages. Please visit our membership for full details.
How do I cancel my membership?
In order to cancel your membership please send us an email to: info.brentford@cityfit.uk. Important: Canceling your direct debit only will not cancel you membership!
What is CityFit Brentford's professional content creation policy?
We allow professional content to film in the following hours:
Tuesdays 2pm-4pm
Thursdays 1pm-4pm
Sunday 2pm-6pm.