Policies and Documents

General Safety

The management and staff aim to keep our members safe while visiting CityFit Brentford through our health and safety policies. Gym members have a responsibility to stay safe and not endanger themselves or fellow gymgoers. All faulty equipment or potential risks should be reported to staff immediately to allow us to take action and eliminate risks to users’ health.

Health Commitment Statement (HCS)

We adhere to the HCS as UK Active recommends for all new members. The HCS evolved from the PARQ, which has existed for the past 15 years and reflects UK Government policy and legal trends. This recognises that individuals can make informed decisions about their health and well-being when given the appropriate information about the risks of getting active. Most health conditions can be improved through regular exercise, and the HCS seeks to make it easy to get active. Click here to view the statement, which must be agreed upon by every new member when signing up.

Inductions

All new members to CityFit Brentford can book free inductions. All members using gym equipment for the first time must book an induction. If members would like to book an induction, just go to the Group Classes Page and log in to your account to book induction! Experienced gym users can opt out if they understand how to use a piece of equipment. CityFit Brentford will not take liability for any injury or harm sustained by any member who failed to book or attend an induction through incorrect use of equipment within our facility.

Housekeeping

All gym members are expected to replace any loose equipment on the storage racks following use. This reduces the risk of accidents and helps keep the gym safe. All valuables should be stored in the lockers provided, while bags should be stored in the secure pigeonholes. CCTV cameras secure this area.

Support

Our staff is on hand to answer any questions and queries you may have while working out at the gym. The gym is manned between 8 a.m. and 8 p.m. every day including weekends.